PRIVACY POLICY
1. INTRODUCTION
Welcome to Control Alt Fix Systems (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, how we protect that information, and your legal rights in relation to your information. We are committed to abiding by this Privacy Policy, as well as the requirements of applicable laws, in the operation of our business.
2. INFORMATION WE COLLECT
We collect personal information about you when you voluntarily submit information directly to us or our website. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the website, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys or use some other feature of our services as available from time to time.
3. USE OF YOUR INFORMATION
We use your personal information to operate, provide, and improve our services. These purposes include:
– Provision of services: We use your personal information to provide and deliver products and services, process transactions, and to send you related information, including confirmations and invoices.
– Communication: We use your personal information to communicate with you in relation to our services via different channels and to respond to your queries.
4. STORAGE AND SHARING OF YOUR INFORMATION
We store your personal information on our computer systems and in physical form. We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect will be stored and processed in accordance with applicable laws and regulations.
5. THIRD-PARTY SERVICE PROVIDERS
We may share your personal information with third-party service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, perform statistical analysis of our services, provide customer support, or host our databases. These third-party service providers are required to use personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential.
6. YOUR RIGHTS
You have the right to access, correct, update, or request deletion of your personal information at any time. You also have the right to opt out of receiving marketing communications that we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
7. DATA RETENTION AND SECURITY
We will retain your personal information for as long as necessary to provide our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms.
8. APPLICABLE LAWS
This Privacy Policy is governed by and interpreted and executed in accordance with the laws and regulations of Kenya. Any disputes will be resolved in the competent courts of Kenya.
For further information about our privacy practices, please contact us at hello (at) ctrlaltfix.co.ke.